Your operations are constantly evolving, with changes large and small, internal and external. Each change adds new levels of complexity to how you process and fulfill orders. There are new services to provide, competitive challenges to meet and operational nuances that impact your back-office environment, systems and processes. Operating at peak performance – a level that meets your customers’ expectations and allows you to maximize revenue – drives you to identify and address potential problem areas.
Business Analytics and Process Audits, performed by Neustar Professional Services, provides you insight into your operations, including your data, processes, workflows and people, to help your operations perform at maximum efficiency.
Neustar provides you an accurate assessment of your operations with data that is real, recent and relevant.
- Real: we use your data for analysis
- Recent: analysis is based on your recent production data
- Relevant: reports and datasets are specific to your business
Business Analytics and Process Services
Business Assessments – we study your current business operations and conclude with a findings report that includes recommendations on changes to improve operations.
Data Audits – we perform reconciliation and dynamic audits to identify data discrepancies between systems and processes. Documentation includes gap analysis and remediation steps.
Data Import, Migration Planning – we can plan and automate data imports and migrations, and provide you reports on the performance of the import or migration.
Business Analytics and Reporting – we provide documentation and or source data based on your custom requirements.
Transaction Performance Analysis – we analyze performance trends, transaction types/failures and external system interaction. We provide documentation including performance reports, gap analysis and remediation steps.
Transaction Volume Analysis – we analyze the transactions per second, busy hour and perform seasonal and long-term trending analysis. We provide documentation including load test results, historical trends and forecasting.
User Efficiency Analysis – we provide user activity and error reports and provide documentation including gap analysis and remediation steps, such as training.
Recommend Corrective Actions – all Professional Services Analysis Engagements include documentation outlining our findings with a summary of corrective actions. We prioritize and rank the corrective measures in a suggested order of importance. We also provide a proposal and timeline if you would like Neustar to perform the recommended services.