.BIZ Frequently Asked Questions (FAQs)


Registration Rules & Restrictions

Registering a domain name solely for the purposes of (1) selling, trading or leasing the domain name for compensation, or (2) the unsolicited offering to sell, trade or lease the domain name for compensation does not constitute a “bona fide business or commercial use” of that domain name.

Domain Management

What is the .BIZ top-level domain?

.BIZ is the world’s first Internet-based environment dedicated exclusively to the business community. It is much more than just another domain name.

Where can I register a .BIZ domain?

.BIZ domains may be registered through accredited registrars. A list of accredited registrars may be found here.

Are Internationalized Domain Names (IDNs) offered in .BIZ?

Yes, Neustar offers .BIZ IDN registrations in a number of languages. New languages are periodically made available. View the Neustar IDN Language Support Guide to see a list  of the current languages offered in the Neustar.

Does the .BIZ IDN solution adhere to the approved ICANN guidelines?

Yes, Neustar’s .BIZ IDN solution is fully compliant with ICANN’s Guidelines for Implementation of IDNs Version 2.2.

Will the .BIZ Whois show only Punycode for each IDN?

The .BIZ web-based Whois and Port 43 Whois output will display both the registered Punycode name (Unicode HEX sequence representing the registered IDN) as well as an HTML-encoded display of the IDN name in its native language form.

Where can I register .BIZ IDNs?

.BIZ IDNs may be registered through participating accredited registrars. Not all registrars offer IDNs. A list of participating registrars may be found here .

How can I tell who is the registrant of a .BIZ domain?

The registrant of a .BIZ domain may be found by performing a Whois query on the domain. The official .BIZ Whois may be found here.

How can I get access to the .BIZ zone file?

To obtain access the .BIZ Zone file, you must complete, sign and return the Zone File Access Agreement to obtain FTP access credentials. This agreement should be faxed to 571-434-5758. If you have additional questions please email support@Neustar.biz.

How do I find a list of .BIZ domains to be deleted from the Registry?

A list of upcoming domain deletions from the registry can be obtained from Report 2 for each TLD found here.

Are there restrictions on who can register .BIZ domain names?

Yes. The .BIZ domain can only be used for a “bona fide business or commercial use”. A bona fide business use is one of the following:

  1. To exchange goods, services, or property of any kind;
  2. In the ordinary course of trade or business; or
  3. To facilitate (i) the exchange of goods, services, information, or property of any kind; or, (ii) the ordinary course of trade or business.

Are there .BIZ reserved names?

Yes, certain domain names have been reserved by ICANN and/or Neustar. These domain names are not available for registration. The current list of reserved domains can be found here.

How are .BIZ domain name conflicts resolved?

In general, there are two dispute-resolution policies in effect for .BIZ:

Restrictions Dispute-Resolution Policy (RDRP);

Uniform Dispute-Resolution Policy (UDRP)

What is the Restrictions Dispute-Resolution Policy (RDRP)?

All domain name Registrants are bound by the Restrictions Dispute-Resolution Policy. This policy may be invoked by a third party in order to resolve a dispute with a Registrant over the registration or use of the Registrant’s domain name in violation of the .BIZ domain name registration restrictions. Such a violation would include complaints that the domain name is not being, or will not be, used primarily for a bona fide business or commercial purpose.

What is the Uniform Dispute-Resolution Policy (UDRP)?

The provisions of the Uniform Dispute-Resolution Policy bind all Registrants in the .BIZ top-level domain. According to ICANN, under the UDRP, most types of trademark-based domain name disputes must be resolved by agreement, court action, or arbitration before a Registrar will cancel, suspend, or transfer a domain name. Disputes that arise from abusive registrations of domain names (e.g., cyber squatting) can be addressed by expedited administrative proceedings that the trademark holder initiates by filing a complaint with an approved dispute-resolution service provider. To invoke the policy, a trademark owner should either (a) file a complaint in a court of proper jurisdiction against the domain name holder (or where appropriate an in-rem action concerning the domain name) or (b) in cases of abusive registration, submit a complaint to an approved dispute-resolution service provider.

How do I transfer a .BIZ domain name?

Domain name transfers fall in one of two categories:

Registrant Transfer or Name Change – Each Registrar has unique requirements for making changes to the registrant field of a domain name. Registrants must contact the sponsoring Registrar for information regarding Registrant Name Changes and/or Transfers. The sponsoring Registrar appears in line 3 of each domain name’s WHOIS record Registry Whois

Registrar-to-Registrar Transfer – ICANN rules require that a domain name be registered for a minimum of 60 days, and be in OK status with the current sponsoring Registrar before it can be transferred to another Registrar. If your domain name meets these requirements, contact your current sponsoring Registrar and request the <AUTHINFO> code. The <AUTHINFO> code is needed to initiate a transfer. To initiate transfer request contact the NEW registrar and follow their transfer procedures. They will require the <AUTHINFO> code and they may also require further authorization from the registrant or other domain contact. This is often done via email. Once the transfer request is submitted to the Registry, the domain will be place in pendingTransfer status. The domain may stay in pendingTransfer status for up to 5 days.

How can I modify my .BIZ domain information?

To modify name server, contact or registrant information, please contact your Registrar directly. As the Registry, Neustar cannot make modifications submitted by domain name registrants.

How do I modify my .BIZ domain name if my Registrar says they don’t have access to the name?

Contact your Registrar and ask a supervisor or manager to contact Neustar at support@Neustar.biz, with an explanation as to why they are not able to access your domain name record. The Registry Customer Support team will work with the registrar to ensure they have access to your domain name.

Why does my .BIZ domain name show a status of “Inactive” in the Neustar WHOIS database?

Domains that do not have at least two name servers are automatically placed in “inactive” status. An inactive status means that domain will not be published in the zone file and will not resolve on the Internet. Once the domain is updated to have at least two name servers, the domain will automatically be taken off inactive status.

Why is my .BIZ domain name in “clientTransferProhibited” status?

Some sponsoring registrars use the “clientTransferProhibited” status to protect their customers’ domains from potential unauthorized transfers. If you wish to transfer your domain to another registrar, you will need to contact your current registrar to remove this status before your new registrar can successfully transfer your domain.

Why is my .BIZ name in “pendingDelete” status? What do I need to do to restore it?

A domain name goes into “pendingDelete” status any time it is deleted after the first 5 days of registration. A domain that is deleted within the first 5 days of registration will be released immediately and made available again for registration. A domain name that is “pendingDelete” is also either “RESTORABLE” or “SCHEDULED FOR RELEASE”. The registrar of record can restore a “pendingDelete” domain within 30 days from the delete date. A “SCHEDULED FOR RELEASE” domain name is not restorable, and can only be re-registered after it deletes from the registry. To restore a “pendingDelete (RESTORABLE)” domain name, please contact the domain’s registrar of record for assistance.

What is the Redemption Grace Period?

The Redemption Grace Period (RGP) is a period of time after a domain is deleted in which it may be recovered (restored). Only domains deleted after the initial five days of registration may be restored. The RGP in .BIZ lasts for 30 days from the time of deletion. Following the RGP the domain will remain in pendingDelete status for an additional five days before being released. During this five day period, the domain may not be restored. To determine if a domain is restorable check the Neustar Whois. A domain that is restorable will show a status of “pendingDelete (Restorable).” To restore your domain contact your registrar.

How do I access the .BIZ zone file?

Neustar provides access to the .BIZ Zone file. Please complete and sign the .BIZ Zone Access agreement found here. We will review the application for eligibility and issue the necessary credentials for access to the .BIZ Zone File.

Neustar reserves the right to deny any application that is deemed ineligible for any reason, including but not restricted to a previous cancellation of credentials due to abuse.

Please contact Registry Customer Support {support@Neustar.biz} with additional questions.

I have .BIZ Zone File access credentials where do I go to download the file?

If you have already registered and have a User ID and Password, simply Login Here