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Support

Intelligent networks are always backed by intelligent people – and Neustar's Customer Care representatives pride themselves on deep expertise and total customer focus. Whether you have a technical issue, a billing request, or a more general question about Neustar and our industry-leading services, we're here to help. Choose any of the contacts below to get started.

Corporate Questions:

+1 (571) 434-5400

Click the service below for specific contact information.

Carrier Services Solutions

Number Portability Administration Center (NPAC)

Customer Connectivity Services Support
Phone Number: +1 (571) 434-5434
Email: cc@neustar.biz


Enterprise Services Solutions

Domain Name Registry

For .US:
Toll-Free: +1 (888) 415-0365
International: +1 (571) 434-5728
Email: support.us@neustar.us

For .BIZ:
Toll-Free: +1 (866) 436-8249
International: +1 (571) 434-5757
Email: support@neustar.biz

UltraDNS®, DNS Advantage and SiteProtect

Billing Support
Toll-Free: +1 (877) 245-5277
International: +1 (571) 434-5660
Email: billingsupport@neustar.biz

Customer and Technical Support
Toll-Free: +1 (888) 367-4820
International: +1 (571) 434-5358
Email: ultrasupport@neustar.biz
Fill out a form: Submit a Ticket

Managed Internal DNS (MIDS) and Ultra DDI (UDDI) Customer and Technical Support
Toll-Free: +1 (888) 367-4820
International: +1 (571) 434-5358
E-mail: midssupport@neustar.biz

 

Infoblox Customer and Technical Support
Toll-Free: +1 (888) 367-4820
International: +1 (571) 434-5358
E-mail: infobloxsupport@neustar.biz

MetaInfo Customer and Technical Support
Toll-Free: +1 (888) 367-4820
International: +1 (571) 434-5358
E-mail: metasupport@neustar.biz

DNS Advantage
Fill out a form: Submit a ticket
 
 

Webmetrics®

Billing Support
Toll-Free: +1 (877) 245-5277
International: +1(571) 434-5660
Email: billingsupport@neustar.biz

Customer and Technical Support
Toll-Free: +1 (888) 367-4820
International: +1 (571) 434-5358
Email: support@webmetrics.com


Information Services Solutions