Take Control with Webmetrics Performance Monitoring.

Online business is becoming more frenzied, more complex, and more important by the day. Through it all, one thing is clear: Your business has no time for downtime.

External monitoring, from the point of view of your customers is critical. Webmetrics offers the premiere hosted (SaaS) monitoring platform that provides detailed availability and performance monitoring analysis from your customers’ perspective – enabling you to make better business decisions faster.

Monitoring Services

Applications/Transactions Monitoring
		Simulates defined web transactions, such as customer logins and purchase order fulfillment, as frequently as every minute to verify that web applications are available and performing 24/7. Supports the most complex web transactions, including Web 2.0, Ajax, and plugin-based applications such as Flash and Java. Learn more about Application and Transaction Monitoring.
Website Monitoring
		Ensures your site is up 24/7, with monitoring up to every minute from locations across the globe. Get detailed breakdown of performance problems such as DNS time, time-to-first-byte, and transfer time. Browser based monitoring with Internet Explorer Fidelity using the Webmetrics RIA version. Learn more about Website Monitoring
Web Services Monitoring
		Monitors REST/SOAP web service requests via XML request/response and content verification. In addition, Webmetrics Web Services monitoring has transactional capabilities where sequences of web service requests can be made using values obtained from each step of the web service request chain. Learn more about Web Services Monitoring
Streaming Media Monitoring
		Allows customers to specify the length of time to watch a stream and set thresholds for connection timeout, buffer timeout, stream quality (in terms of minimum expected throughput) and stream quality (in terms of maximum number of rebuffer events). In addition to standard performance metrics, Webmetrics gives customers the ability to create a "quality score" that can be used as a threshold to ensure performance expectations are being met. Learn more about Streaming Media Monitoring
Network Services Monitoring
		Monitors DNS, FTP, Ping, POP, SMTP protocols to ensure availability and connectivity. In addition, a custom Port level monitoring allows monitoring of custom protocols. Learn more about Network Services Monitoring

Platform Features

Webmetrics Network and Internal Agent

Understand your customer experience by monitoring from your customer's point of view. Webmetrics maintains a vast monitoring network with monitoring locations located all around the world – so you don't have to. Webmetrics Monitoring provides a precise, unbiased "end user perspective" on your applications and services. Learn more about the Webmetrics GlobalWatch Network .

Monitor from 'anywhere' using InternalAgent. Increase the reach of Webmetrics by monitoring from any location where a key customer or business partner may reside. InternalAgent can run behind firewalls for internal-facing applications as well. InternalAgent runs as a VMWare™ application for easy deployment. Learn more about InternalAgent .

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Ecosystem Management

Web Ecosystem Management is an evolutionary concept invented by Webmetrics to address a dramatic trend in performance management. The trend is 'control' of web application performance moving out of one company’s hands and is now entrusted with key business partners & vendors. Ecosystem management helps companies manage this complexity trend. Ecosystem Management offers:

• A transparent view between departments, business partners and customers
• A method of collaborating and sharing information – jointly knowing when problems occur and the effect on all parties
• A shorter time to resolve, for a better customer experience or reduced b2b transaction failures

More information on Ecosystem Management Learn more about Ecosystem Management .

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Reporting and Alerting

Have an immediate and sustained impact on your online ROI, employee productivity, and brand image. Having the information you need at your fingertips with real-time dashboards, ad-hoc queries, and delivered daily reports allows you to make the right decisions for both immediate and long term issues.

Report long term trending with 1-year’s worth of history. Take a deep dive on granular details such as DNS lookup, time-to-first byte and transfer times.

React quickly. Real-time alerts are generated via email, pager, SMS and via APIs. Alerting types include:

• Connectivity
• Timeout
• Application/Content
• SLA
• Localized (per city)
• Diagnostics: Application error screenshots & network level traceroutes

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APIs

An Open Standard /Open Platform approach: APIs and Scripting Technology
Webmetrics leverages open standards where available. Instead of maintaining a proprietary scripting technology, Webmetrics is using the standards-based Ruby language for scripting.

Webmetrics offers several APIs for realtime data analysis, or summary processed data for reporting. Our service is extensible, allowing you to connect to your other management systems.

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Visit the Webmetrics website at www.webmetrics.com .