Identification and Verification

Customer Identification and Verification with Certainty Accuracy & Confidence

Do you know who you’re interacting with? Are you confident the individual is who they say they are?

Whether verifying an enrollment request or closing a sale, you can depend on Neustar to verify key identifiers and the accuracy of consumer-submitted information in real time, one interaction at a time—from the Web, in an online form, on the phone or at the point-of-sale.

The benefits to your business add up fast:

  • Match lead interest to agent expertise
  • Reduce the risks of fraudulent transactions
  • Increase conversion rates
  • Improve customer service
  • Decrease operating costs

Revealing Solutions

  • CallerComplete—Know who you’re interacting with the moment they contact you. Learn more.
  • CustomerComplete—Ensure your data is accurate and current through instant access to the industry’s most authoritative repository of consumer and business information. Learn more.
  • Verification for Marketing—Optimize your sales funnel in real time with our Multi-Point Identity Confidence (MPIC) solution, to determine prospect contactability based on verifying multiple pieces of prospect-submitted information. Learn more.
  • Verification for Risk—Verify transaction information faster with authoritative, on-demand data. Learn more.
  • Email Verification—Go beyond traditional validation; verify the likelihood that an email address belongs to a specific individual. Learn more.
  • Prepaid Phone Indicator—Identify callers using prepaid wireless numbers in real time to improve your front-end handling and protect your bottom line. Learn more.
  • Phone Activity Indicator—Reduce operational expenses and increase confidence with insights on whether or not a phone—landline, VoIP or wireless—is active and for what period of time. Learn more.
  • Customer Interaction Optimization: Neustar® AccountLinkSMMaximize customer interactions by immediately identifying current customers to optimize service and sales, cut costs, improve operations and increase satisfaction. Learn more.
  • Government Solutions—Instantly access complete and accurate contact information to speed up critical investigations and ensure emergency notification systems function efficiently and without fault. Learn more.