I’m happy to introduce Visual Application Monitoring. Visual Application Monitoring allows you to monitor the performance of a transaction in your rich media application. Do you have a Flash application that’s visible to customers and needs to provide them with the ultimate online experience? Whether you offer a community in which your customers are uploading and sharing files, enable your customers to build their dream product, or anything in between, it is imperative to know your rich media application is available at all times.
By capturing X/Y coordinates and text entered on a rich media application, Webmetrics creates scripts that simulate the exact steps that your customer would walk through, ensuring that the execution is successful on an actual Internet Explorer browser. Through customization of your alerts, escalation path and message parameters with our easy-to-use web console, you are in control of who gets notified based on the type of error incurred. With over 100 locations in the Rich Internet Application monitoring network, you will be the first to know if there are any performance issues or degradation anywhere in the world – before your customers are ever aware. This gives you the ability to get a head start on quickly resolving these issues in your Flash or Silverlight application before you experience any decline in your revenue stream or customer satisfaction.
Our beta program was a success, and select customers were able to preview the capabilities of Visual Application Monitoring to see how we were able to meet their monitoring needs. Several customers were so impressed by the results that they asked us to script transactions for additional areas of their web presence.
Don’t just take my word for it! Try it for yourself with a free 15 day trial by adding Visual Application Monitoring to your existing Neustar Webmetrics account or registering to create a new account today.
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