Service Quality Tester

Providing quality metrics and KPIs

Neustar Service Quality Tester provides quality metrics and key performance indicators (KPIs) that measure the end user experience for the service, providing detailed information on the in-service experience for subscribers.

Measuring the real end user experience

Service Quality Tester provides the operator with a quantitative measure of the end user experience for key activities such as login, messaging and presence updates.

It can measure this data for a wide range of users and scenarios including mobile and PC users, and users from most Internet Instant Messaging (IM) communities.

The underlying test scenarios can be customized to reflect the real behavior of end users, ensuring the clearest possible insight into the actual end user experience.